飞机客舱空乘人员英语 English for Cabin Crew 空姐必备!

注:English for Cabin Crew,同一个书名,分别有两个版本,一个是牛津OXFORD出版的,一个是Heinle Cengage Learning(圣智学习)出版的。两者都带有语音听力资料,OXFORD出版的还配有练习题目。但从页数内容来说,OXFORD出版的相比较就少些了。书本内容请参考目录CONTENTS列示,读者可比较一下。

OXFORD出版的,请点击链接:http://chaoyang.lsoos.com/shop/c189/t1c5ec8ba9c9.html

 

美女空姐纤纤玉指上拿着的这本《南航乘务岗位英语能力测试考试大纲》告诉了大家,两本教材都是指定考试教材,一起放入购物车吧!

↓  见下图  ↓

 cabin_crew.jpg


 

飞机客舱人员英语 English for Cabin Crew

出版:Heinle, Cengage Learning 圣智学习集团
作者:Terence Gerighty
ISBN:978-0-462-09873-9
年份:

 english_for_cabin_crew.jpg

如需试阅本书,并了解读者评价心得,可浏览全球最大网购商城~亚马逊全球网站
 
(将下面的网址复制-粘贴进浏览器地址栏,按Enter回车键):
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教材清单:
*全彩页教材一本,128页
*配套光盘资料(注意:书本是用快递邮寄。光盘资料以电子邮件形式发送。请买家在留言写下你的电子邮箱,如需要将资料制作成光盘,请自行拍下链接:
http://chaoyang.lsoos.com/shop/c189/tce1dc8c9195.html


Visit corporate website atwww.cengage.com

本书为准备投身航空业的人员而设。同样,也适用于已经在航空业工作但需要在预习、或飞行过程中改善沟通技巧的人员。

本书适合于集团教学、一对一教学或自学。

English for Cabin Crewis an essential course for those preparing for a career as a cabin crew member. It is equally suitable for those already working in the industry who need to improve their communication skills when carrying out their pre and in-flight responsibilities.

English for Cabin Crewis a comprehensive course designed to:
* Improve fluency and pronunciation
* Build key vocabulary and expressions
* Develop listening skills

The Student's Book is organized into three sections:
*Units follow the routine stages of any flight
*Case Studiespresent real incidents involving passenger experiences and the actions of cabin crew
*Self Studyprovides additional practice exercises for independent study

Ideal for group teaching, one-to-one or self-study.

English for Cabin Crew follows the real-time working practices of flight attendants in routine and non-routine situations. From pre-flight briefings to disembarkation it looks at the specific language used in all on-board situations, giving cabin crew the confidence to use correct and appropriate English at every stage of their job.

* Emphasis on improving listening and speaking skills
* Suitable for classroom use with some self-study
* Plenty of listening practice to help learners understand passengers in routine and non-routine situations
* Speaking practice with emphasis on pronunciation, intonation and fluency
* Glossary of useful phrases

Unit 1 - The pre-flight briefing
Unit 2 - Welcome on board
Unit 3 - After take-off and into the flight
Unit 4 - Food and drink
Unit 5-  Minor passenger problems
Unit 6 - Is there a doctor on board@
Unit 7 - In-flght emergencies
Unit 8 - Complaints and disruptive passengers
Unit 9 - Preparing for landing
Unit 10 - Saying goodbye

Terence Gerightyis a consultant working closely with major airlines and civil aviation authorities to improve English language proficieycy according to the standards demanded by ICAO(the International Civil Aviation Authority).

Shon Davisis a training consultant for Oxford Aviation Academy. She worked as a senior cabin crew member for a mojor airline for 19 years.

Common European Framework Level B1-B2


 

CONTENTS 目录

 

UNITTOPICSLANGUAGE FOCUS
1. The pre_flight briefing Meeting colleagues Introductions
 Finding out about the flight Checking and clarifying
 Case study:A dayin the life
2. Welcome on board Welcoming passengers  Polite requests
 Settling passengers in their seats Showing how something works
 Demonstrating safety procedures and checking before take-off Pronunciation:Reading safety instructions
 Case study:Bags in bins 
3. After take-off and into the flight Making the first announcements  Formal and informal language
 Getting started  Dealing with passenger needs
 Helping to settle passengers 'Comfort' expressions
 Case study:Flying with children
4. Food and drinks Giving a choice Offering a choice
 Serving drinks  Pronunciation:Intonation in lists
 Duty-free sales Money transactions
 Case study:Airline food…your thoughts
5. Minor Passenger Problems Identifying passenger problems Finding out the problem
 Dealing with problems Offering to help(1)
 Saying sorry Apologizing
 Case study: Pickpocket strikes on flight from Tokyo to Paris
6. Is there a doctor on board@ Dealing with an on-board accident The Check->Call->Care response to medical problems
 Dealing with a serous medica incident Giving instructions to crew
 Reporting a medical incident Talking about the past: Linking words
 Case study:Is there a doctor on board@
7. In-flight emergencies Taking charge in an emergency Giving instructions
 Preparing for an emergency evacuation Instructions not to do something
 Reporting an evacuation Reporting instructions
 Case study:Crew's response to take-off incident criticized
8. Complaints and disruptive passengers Responding to passenger complaints Offering to help(2)
 Dealing with complaints about other passengers If…
 Managing disruptive passengers Expressing obligation 
 Case study:Unruly and disruptive behaviour - six newspaper extracts
9. Preparing for landing Making final announcements and checks Word order in multi-word verbs
 Giving information about delayed landings Talking about time
 Getting through the final ten minutes Checking things have been done
 Case study:Toilet troubles for Cathay
10. Saying goodbyeArriving at the gate and disembarking the passengersMaking a recommendationshould
Taking part in the crew debdefing 
Case study:Fear and heroism aboard Flight 253 

 

 


 

出版社介绍

 

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信息发布

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渥太华当地时间2012年419日上午,新闻出版总署署长柳斌杰与圣智学习集团 (Cengage Learning Inc. ) 签署了《中华人民共和国新闻出版总署与圣智学习集团合作谅解备忘录》,中共中央政治局常委李长春参加并见证了签署仪式。prefix = o

这是中国新闻出版主管部门加强和深化与知名国际出版传媒集团合作,推动更多中国作品进入国际市场,支持中国出版传媒企业海外发展的重要举措。

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